The terms and conditions governing the relationship between Nomo Platform and every merchant who activates a subscription on the platform.

This agreement is concluded between Nomo Platform, a digital platform operated by Nomo (Nomo Company), and the Merchant, whether a natural or legal person, who registers on the platform and activates a subscription. The merchant's information is recorded in a register dedicated to this agreement.

The parties are hereinafter collectively referred to as the "Parties" and individually as a "Party", and they acknowledge their legal capacity to contract and agree to be bound by the provisions set forth below.

Section One: Preamble

This preamble forms an integral and complementary part of this agreement. The First Party provides services for creating, operating, and managing online stores through the Nomo Platform, while the Second Party wishes to subscribe to and use the platform to organize its online commercial activities.

Section Two: Definitions

For the purposes of this agreement, the following terms shall have the meanings assigned to them below, unless the context requires otherwise:

• Platform: The Nomo digital system owned and managed by the First Party, including user interfaces, features, tools, and servers.
• Merchant: The Second Party who completes registration and activates the subscription.
• Account: The dashboard provided by the First Party to enable the Merchant to manage its online store.
• Subscription: The service that allows use of the platform for a specified period in exchange for applicable fees.
• End Customer: Any person who purchases from or interacts with the Merchant's store.
• Supporting Services: Services provided by third parties such as shipping companies, payment gateways, and similar providers.
• Content: Any textual, visual, or digital materials uploaded by the Merchant to the store.

Section Three: Subject of the Agreement

Under this agreement, the First Party grants the Second Party the right to access and use the Nomo Platform to create and manage an online store and sell products or services online, in accordance with the terms set forth herein. No ownership of intellectual property or technology is transferred to the Second Party.

Section Four: Account Creation and Subscription Activation

• The Second Party undertakes to provide accurate and complete information upon registration.
• The subscription term commences from the date of fee payment or plan activation.
• The First Party reserves the right to reject or suspend any account that provides false information or engages in prohibited activities.

Section Five: Plans, Fees, and Payment

• The Second Party selects the appropriate plan and pays the fees approved and displayed on the platform.
• The First Party may amend prices or plan features upon prior notice to the Second Party.
• All paid fees are final and non-refundable once the subscription is activated.
• Subscriptions are automatically renewed unless the Second Party notifies the First Party of non-renewal at least thirty (30) days prior to the end of the current subscription term.

Section Six: Obligations of the First Party (Platform)

• Provide access to the platform on a continuous basis whenever reasonably possible, subject to scheduled maintenance.
• Provide technical support through the announced channels and within the specified timeframes.
• Exercise reasonable technical care to protect data and ensure service continuity.
• Retain exclusive authority over maintenance and technical modifications of the platform; no external party may interfere with its infrastructure.

Section Seven: Obligations of the Second Party (Merchant)

• Assume full responsibility for all products and services offered through the store.
• Refrain from offering or selling any products or content that violate applicable laws, public order, Islamic Sharia, or include harmful, unethical, prohibited, hacking-related, malware-related, or espionage content.
• Handle all transactions with end customers, including payments, delivery, returns, and warranties, at its sole responsibility.
• Refrain from misuse of the platform or attempts to breach or damage it in any manner.
• Bear all fees related to third-party services in accordance with their respective policies.

Section Eight: Intellectual Property

All technical rights, software, designs, and features of the Nomo Platform remain the exclusive property of the First Party. The Second Party is granted a non-exclusive, non-transferable license limited to the subscription term. Content uploaded by the Second Party remains its property, while granting the First Party the right to use such content as necessary for operating the store.

Section Nine: Confidentiality

Both Parties undertake to maintain the confidentiality of all exchanged information and refrain from disclosing it to third parties. The First Party may use anonymized statistical data for service improvement without direct reference to the Second Party.

Section Ten: Third-Party Services

The platform may provide access to services offered by third parties. The First Party bears no responsibility for the quality or performance of such services. The Second Party assumes full legal and financial responsibility for engaging with those service providers.

Section Eleven: Content and Store Responsibility

The Second Party is solely responsible for the accuracy and validity of all information published in its store. The First Party bears no liability for legal or regulatory violations arising from store content and may remove or hide any violating content without prior notice.

Section Twelve: Suspension and Termination

The First Party may suspend or terminate the Second Party's account in the event of any breach of this agreement, including non-payment of fees or publication of prohibited content. Any activity suspected of being fraudulent or harmful entitles the First Party to take immediate action.

Section Thirteen: Use of Trademarks

The Second Party expressly agrees that the First Party may use the Merchant's name, logo, and store images in client listings or for marketing and promotional purposes without compensation, provided such use does not harm the Merchant.

Section Fourteen: No Franchise or Partnership

This agreement does not create any franchise, agency, partnership, proxy, or legal representation relationship. The relationship is limited solely to the provision of an electronic service.

Section Fifteen: Disclaimer and Limitation of Liability

The First Party shall not be liable for loss of profits, business interruption, or any indirect or consequential damages.

Section Sixteen: Governing Law and Jurisdiction

This agreement shall be governed by the laws in force in the Syrian Arab Republic, and the competent Syrian courts shall have exclusive jurisdiction over any dispute arising herefrom.

Section Seventeen: Copies of the Agreement

The electronic version of this agreement, as displayed on the platform or approved electronically by the Second Party, constitutes an original and legally binding copy. Electronic or printed copies shall be deemed equally valid.

Section Eighteen: General Provisions

• If any provision of this agreement is deemed invalid, the remaining provisions shall remain valid and enforceable.
• The First Party reserves the right to amend the terms of this agreement from time to time, with notification to the Second Party.
• Continued use of the platform following amendments constitutes implicit acceptance of the updated terms.

Section Nineteen: Force Majeure

The First Party shall not be held liable for any delay or failure in performing its obligations under this agreement resulting from circumstances beyond its reasonable control, including but not limited to internet outages, wars, security disturbances, natural disasters, fires, general telecommunications failures, governmental decisions or emergency measures, or similar force majeure events. In such cases, the affected obligations shall be suspended for the duration of the force majeure event without giving rise to any liability or compensation.

Section Twenty: Acceptance

By registering and activating a subscription on the Nomo Platform, this agreement shall be deemed accepted, effective, and legally binding upon both Parties.